Full fare required at time of reservation.
All trips are subject to a 7% Kenai Peninsula Borough and City of Seward sales tax and the City of Seward Passenger fee ($3.50 per person). Water taxi trips into the Alaska State Park system are subject to the Alaska State Park water taxi fee ($6.00 per person).
The minimum number of passengers for our scheduled half day tour/sightseeing and winter tour/sightseeing is 2 passengers (or 2 paid spots with less than 2 passengers). The minimum number of passengers for our water taxi trips and 6 hour tours is 3 passengers (or 3 paid spots with less than 3 passengers). The maximum number of passengers always on our boat is 6. The day before the scheduled trip, if a scheduled trip does not meet the minimum passenger requirements there are 3 options: you can purchase the needed extra spot(s) and get a private trip, you can reschedule for a different trip, or you can receive a full refund.
If you book a trip under multiple reservations, please make a note on the booking form (or tell us on the phone) so we can place you with your other party or parties.
Full refunds are available more than 30 days from the scheduled trip. Under 30 days, a 50% refund will be honored. Cancellations within 24 hours and no-shows at the time of departure will receive no refund. We leave the dock promptly at the scheduled departure time, so be sure to leave extra time to get to Seward and find the boat.
We definitely don’t want to cancel your trip. However, sometimes things out of our control such as weather conditions or mechanical issues can require us to cancel a trip. If this happens we will let you know as soon as possible and offer either a full refund or a rebooking on a different day. If a trip needs to be shortened due to weather, mechanical issues, etc., refunds will be issued on a pro-rated basis based on time. Refunds will be issued for the amount of the fare(s); we are not responsible for any additional expenses incurred with a cancellation. We recommend purchasing travel insurance prior to your trip.
All destinations, wildlife sightings etc. are dependent on the weather and mother nature and are not guaranteed.